At Model Cars Home, we strive to make your shopping experience as seamless and secure as possible. Below you will find detailed information regarding our payment methods and shipping policies.

1. Payment Methods

We accept a variety of payment methods to make it easy for you to complete your purchase:

• Credit/Debit Cards: We accept major credit cards including Visa, MasterCard, American Express, and Discover.

• PayPal: Securely pay using your PayPal account for fast and easy transactions.

• Other Payment Methods: Depending on your location, we may also accept alternative payment methods such as Apple Pay, Google Pay, and other regional payment services.

All transactions are processed in USD (or your local currency, as applicable). Payments will be processed securely through an encrypted payment gateway to ensure your information remains safe.

2. Order Processing Time

Once you place an order, our team will begin processing it immediately. Please note:

• Order Confirmation: You will receive an email confirming your order once the payment has been successfully processed.

• Processing Time: Orders are typically processed and shipped within 1-3 business days. However, please allow additional time during holidays or peak seasons.

3. Shipping Information

We offer worldwide FREE Shipping for all our products, with items shipped directly from our USA, Europe & China warehouses. Shipping times and rates depend on the delivery destination.

• Shipping Methods:

  • Free Standard Shipping (Fast delivery)

  • Expedited Shipping (for faster delivery)

• Shipping Rates: Shipping charges are calculated at checkout based on the delivery address, size, and weight of the product. International shipping fees will vary depending on the country.

• Delivery Times:

  • Domestic Orders (within USA, Europe): Typically delivered within 5-14 business days.

  • International Orders: Estimated delivery time is 14-25 business days, depending on the destination. Some countries may experience delays due to customs processing.

  • Expedited Shipping: Faster options are available and typically take 3-7 business days, depending on the destination.

4. Order Tracking

Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the status of your shipment and estimated delivery time using our Order Tracking page.

5. Customs and Duties

For international shipments, customs duties, taxes, and import fees may apply based on the destination country’s regulations. These charges are the responsibility of the customer. We recommend contacting your local customs office for more details on potential charges.

6. Shipping Restrictions

• P.O. Box Addresses: We do not ship to P.O. Box addresses.

• Restricted Regions: Certain countries or regions may have shipping restrictions due to local regulations. If we are unable to ship to your location, we will notify you as soon as possible and provide a full refund.

7. Missing or Damaged Packages

If your order is damaged or lost in transit, please contact us within 7 days of receiving the package so we can assist you. We will provide either a replacement or full refund for any items that are damaged or not delivered correctly. Here, you can see more details about Refund and Returns Policy.

8. Return Shipping

Please note that the customer is responsible for return shipping costs unless the product was damaged or defective. You can see more details about Refund and Returns Policy.

9. Contact Us

If you have any questions or need assistance with your order, payment, or shipping, please contact us.